A support facilitator studying psychology, our first team member based in NSW and a brand new participant recruitment coordinator... meet the newest additions to the MosaicLab team: Polo, Polly and Gus! Learn more about this trio of terrific team members and gain some insights into who they REALLY are through their answers to our fast five questions!
How should we plan for the new energy future while providing affordable services that meet changing customer and community needs? Two representative ‘Voice of the Customer’ panels in Queensland answered this question. Randomly selected, everyday customers deliberated and agreed on recommendations that electricity distributors Ergon Energy Network and Energex used to prepare Regulatory Proposals for the Australian Energy Regulator (AER). Delve into a tale of two deliberative customer panels, and gain ideas and insights you can draw on for your next project.
We believe in supporting emerging and underserved people and communities to have deeper conversations that lead to stronger democracies. ML Giving is the new name of the not-for-profit part of MosaicLab - a banner for the work we do that gives back. We’re focussing on furthering community inclusion and action beyond just getting input and instead moving into enabling local decision-making. Explore the principles ML Giving will operate under, and the kind of projects and conversations we’re supporting.
Jemena Electricity Network has been implementing a comprehensive engagement program for the organisation's 2026-2031 Regulatory Proposal, employing a multi-dimensional approach to allow customers direct influence over proposed future pricing and services. MosaicLab codesigned and lead the facilitation of the process, that included a deliberative panel and brings diverse customer, stakeholder, and industry perspectives into the decision-making process.
As part of the development of Ausgrid's 2024-2029 regulatory submission, two randomly selected customer panels deliberated over a collective 10 full days. The panels, facilitated by MosaicLab and Gauge Consulting, considered how Ausgrid should look to the future while remaining fair to customers today. Ausgrid's three-year engagement process allowed customers to influence what Ausgrid spends customers money on, giving them a rare insight and influence over the cost of electricity, an issue that directly impacts the lives of everyday people.
The United Nations (UN) Economic and Social Commission for Asia and the Pacific (ESCAP) recently ran a leadership learning session on environmental governance to provide policymakers with a better understanding of policy-making approaches to deal with the challenges of sustainable development. Our Managing Director, Nicole Hunter, spoke at the session.
We love connecting with people across the industry, sharing knowledge and supporting learning. So, when we heard that Dr. Brett Hennig (the Sortition Foundation) would be in Melbourne, we jumped at the chance to build an event around his visit. The result was a free Deliberation Innovation & Public Sector Engagement event, which incorporated both an afternoon of deliberation training for government and an evening of engaging conversation.
Join us in for a day of FREE training, learning, networking and sharing in Melbourne on 12 December.
We’re hosting a jam-packed two-part event: Deliberation 101 Training for Government , followed by an Engaging Evening of conversation with with Dr. Brett Hennig (the Sortition Foundation UK) and Louisa Curry (Local Government Victoria).
The event will explore an engagement dilemma facing the public sector - how to engage effectively against a backdrop of new expectations and requirements, including legislative reform. It’s an opportunity to learn from international and Australian experiences, and consider how your organisation could engage better in a changing world.
Registrations are now open and places are very limited, so be sure to secure your spot ASAP.
The 2018 Australasian Facilitators Newtwork (AFN) conference will reflect the organisation’s intention to to reflect on and celebrate the journey and legacy of its facilitation community.
Join facilitators from Australia, New Zealand, South East Asia and the Pacific for a celebration of diversity - diversity of people, perspectives and practices.
MosaicLab's co-founder Nicole Hunter recently took part on a panel of esteemed guests discussing potential futures for democracy across Australia and the World. The panel formed part of the University of Canberra Institute for Governance and Policy Analysis (IGPA) Smart Governance Conversation on Desirable Futures series.
The evening saw a very interesting conversation take place around democracy in Australia and beyond and ideas for doing it differently in the future. If you weren't lucky enough to make it on the evening, today we're sharing the official video of the panel discussion.
Join us for an interactive forum at IPAA Public Sector Week 2017! If you have ever wondered 'what is participatory or deliberative democracy' and 'how do I include these ideas in my work' then this is the session for you.
You will have the opportunity to experience some of the key tools used in deliberative engagement processes and understand the complexity and opportunity that comes from navigating a diverse group of people around a complex issue and facilitating the decision-making process.
