As 2024 wraps up, our facilitation team is sharing their standout moments. From mysteriously missing catering and questionable gong skills to a surprise bush trek under the stars, 2024 had its fair share of laughs, twists, and unforgettable memories.
The City of Melbourne views affordable housing as crucial infrastructure for maintaining a liveable, inclusive, and prosperous city. With a projected shortfall of 23,200 affordable homes by 2036, immediate action is needed to address this long-standing issue. While there is broad community support for affordable housing, acceptance often wanes at the neighbourhood level. To tackle this, a People’s Panel of 39 diverse community members was established to represent local perspectives.
A support facilitator studying psychology, our first team member based in NSW and a brand new participant recruitment coordinator... meet the newest additions to the MosaicLab team: Polo, Polly and Gus! Learn more about this trio of terrific team members and gain some insights into who they REALLY are through their answers to our fast five questions!
How should we plan for the new energy future while providing affordable services that meet changing customer and community needs? Two representative ‘Voice of the Customer’ panels in Queensland answered this question. Randomly selected, everyday customers deliberated and agreed on recommendations that electricity distributors Ergon Energy Network and Energex used to prepare Regulatory Proposals for the Australian Energy Regulator (AER). Delve into a tale of two deliberative customer panels, and gain ideas and insights you can draw on for your next project.
We believe in supporting emerging and underserved people and communities to have deeper conversations that lead to stronger democracies. ML Giving is the new name of the not-for-profit part of MosaicLab - a banner for the work we do that gives back. We’re focussing on furthering community inclusion and action beyond just getting input and instead moving into enabling local decision-making. Explore the principles ML Giving will operate under, and the kind of projects and conversations we’re supporting.
The 2024 global Democracy Research and Development conference in Canada was an excellent opportunity to connect with global leaders in Citizens' Assemblies and deliberative democracy. We return inspired by fresh connections, ideas, and perspectives. As active members of Democracy RnD, we remain dedicated to advancing deliberative democracy worldwide. Missed the conference? No worries - our videos, photos, and stories capture all the action!
With nine deliberative processes currently planned or underway, plus two standing panels in operation, it's a true panel 'palooza' at MosaicLab! We're excited to collaborate with leaders and decision-makers across three Australian states who are committed to addressing complex challenges. And we're honoured to support our diverse participants. Let’s dive into some of the exciting deliberative adventures ahead! Sneak peek incoming...
Are you strategising secretly? A lot of strategic planning gets done in the dark, which causes plenty of prickly problems. One of the biggest issues with this approach is you get a final plan that doesn’t tackle what’s hard, lacks support and possibly ends up sitting on the shelf. We’re here to help you get your next planning process out into the light. There’s lots of ways to get there, and it doesn’t have to be hard. We’ve got tips to help you develop a plan that has more meaning and impact - something everyone can stand behind.
We've just returned from Australian Energy Week, where we engaged with energy sector professionals from Australia and beyond, introducing them to the MosaicLab Spin and Win experience. As the energy sector evolves, so do expectations for customer and community engagement. MosaicLab directors Nicole Hunter and Keith Greaves connected with conference attendees around current sector trends and some significant engagement challenges facing the industry.
We believe in supporting emerging and underserved people and communities to have deeper conversations that lead to stronger democracies. ML Giving is the new name of the not-for-profit part of MosaicLab - a banner for the work we do that gives back. We’re focussing on furthering community inclusion and action beyond just getting input and instead moving into enabling local decision-making. Explore the principles ML Giving will operate under, and the kind of projects and conversations we’re supporting.
AI is both wonderfully amazing and exciting and fun, and worrying, overwhelming and scary…..and it’s coming towards us at a pace that our brains are finding hard to reconcile. In this article we’re exploring some of what’s coming up for us so far around using AI. Including how our natural, human biases are coming into play, the risks and opportunities we’re identifying and the three key principles we see as critical going forward.
Deliberative engagement aims to build trusted decisions. That’s only achievable if the people impacted by the outcome have access to information about the process. This isn’t as easy as telling your communication team to send out a media release or publishing a few social posts telling your community the panel or jury is happening. Your communication approach needs to be thoughtfully planned, aligning communication and engagement efforts and ensuring deliberative principles aren’t compromised.
We’re feeling energised as we zoom through the first month of the new year. That’s because we can see what’s ahead, and we’re excited about the possibilities. Are you ready to set sail with us? We’re celebrating what’s been achieved in partnership with people just like you so far, while setting our sights on facilitating more important conversations in more places and having even more positive impact on more communities. We’re ready to embrace where engagement and deliberation are going, are you?
A message of thanks to you - our clients, participants, partners and friends - and hope for what’s ahead. As we head towards the end of a big year of big conversations, our team shares what they’re grateful for, their biggest highlight of 2023 and what’s really lighting them up when they think forward to the new year ahead.
