A graphic showing images of people taking part in MosaicLab training
 

LEARN WITH US

 

SHARING OUR SKILLS SO OTHERS CAN BUILD THEIRS 

We share our insights and experience to help other people do what we do: bring conversation and democracy alive. The goal of the Academy is to build skills, knowledge and confidence in others to advance the practice of engagement, facilitation and deliberation everywhere. 

AN ACTION-LEARNING approach

We use an action-learning approach - there are no boring lectures! Rather than simply ‘telling people stuff’, we help you learn through doing. Our training experiences are full of colour, movement and action.

we KEEP IT RELEVANT

We draw on real scenarios to help illustrate theory and support you to reflect on your own experiences. This approach grounds your training experience in reality and links it to your professional goals. You’ll learn faster, retain more and be able to immediately apply learnings to your own work or practice.

The training delivery was really engaging and interactive. There was a really good amount of time for small group work, which was really valuable in building networks across the organisation.
As always, working with the ML team was a pleasure. We really appreciate your collaborative and optimistic approach!
— Mia Cox, Advisor - Strategy Development
City of Port Phillip
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our training is delivered by leading practitioners who DELIVER REAL PROJECTS and CONTINUALLY REFINE THEIR COURSES TO REFLECT ON-GROUND LEARNINGS

 

MULTIPLE LEARNING streams

Our courses are practical, relevant and specially designed for anyone who would like to improve their engagement and facilitation knowledge, skills and practice. We provide specialist training in engagement, facilitation, deliberation, conflict and certified IAP2A courses – but we do it differently. Our training experiences are interactive, engaging and highly participatory. MosaicLab Academy offers specialist training in engagement, facilitation, deliberation and conflict.

Engagement

Engage confidently and deliver best-practice processes. Get the tools, templates and resources you need to enhance your engagement planning and drive meaningful engagement outcomes. These training modules have been designed to cater for all levels of experience to benefit those working across a broad range of sectors and roles, from communication and engagement to strategic planning and management.

Deliberation

Empower, expand and enrich a decision-making process. Considering deliberative engagement? Have a difficult problem or issue to resolve? Seeking to engage at a higher level with your community or stakeholders? Our Deliberative Engagement modules prepare you to plan, host and support the delivery of these high-impact processes.

Facilitation

Help groups to work better together. From internal meetings and community workshops to finding common ground and making decisions, solid facilitation skills are powerful and adaptable across a range of issues, formats and contexts. Learn how to identify and respond to high emotion, increase your understanding of conflict styles and access a toolkit of methods, language and approaches to help you navigate difficult conversations.

Conflict

Confidently facilitate high emotion conversations. High emotions and outrage in groups can be challenging. Be prepared and boost your toolkit with new knowledge, skills, insights and confidence. 

MULTIPLE WAYS TO LEARN 

Training options include self-directed (online in your own time), group (online and face-to-face), a blend of these plus ‘build your own’ customised training (online and face-to-face).  

FOR EVERY SKILL LEVEL 

MosaicLab Academy courses are practical, relevant and specially made for anyone on the skill spectrum who would like to improve their engagement and facilitation knowledge, skills and practice. 

Great opportunities to practice and co-design a session. We observed MosaicLab’s facilitation - that has changed my whole facilitation practice.

I am more confident to ‘stand up’ for the community desire to be heard and involved in decision-making.
— Participant, Department of Environment Land Water and Planning
 

DON’T SEE WHAT YOU’RE LOOKING FOR?

Build your own group training experience! Whether you’re after a two-hour masterclass or an eight-week course, IAP2 certificate or a tailored session, we’ve got you covered.

Our training programs are modular, meaning you can build a package that suits you. If you don’t see what you’re looking for, or you’re interested in an ongoing option or exclusively designed course, contact us.

Elevate your engagement skills for free with our Lunch & Learn webinars