ENGAGEMENT FRAMEWORKS & POLICIES

We work with you to embed strong, scalable engagement practice across your organisation.
 

what we offer

We can work with you to build any type of strategic document to guide and enhance your organisation’s engagement practice. Our services can include:

  • reviews of current engagement practice

  • benchmarking against relevant standards, peers and community expectations

  • fit-for-purpose frameworks, policies and toolkits

  • principles, roles, governance and decision-making pathways

  • capability uplift plans and implementation strategies

  • measures for quality, consistency and accountability

  • tools and templates your team can use day to day

  • systems for consistency, accountability and alignment.

what we can help you to solve

Everyone on different pages? Problems with trust and reputation? Issues with internal capability and understanding? We can help address:

  • inconsistent practice

  • gaps in knowledge

  • siloed teams

  • poor engagement outcomes

  • lack of internal accountability

  • poor understanding of roles.

The value we bring

We don’t provide off-the-rack solutions. We codesign and tailor frameworks, policies and tools so they are practical, fit-for-purpose and useful in real projects. This includes:

  • collaborative state-of-the-practice reviews that your internal teams and stakeholders can participate in

  • a clear structure for engagement success

  • alignment with industry or regulatory standards, principles and requirements

  • practical tools that support real projects

  • the option to combine framework and policy development with internal capability building programs

  • the option of longer-term quality oversight and auditing or ongoing strategic advice to keep your organisation on track.

MosaicLab in action - facilitation of a codesign workshop to develop an engagement plan