MosaicLab and Dambimangari Aboriginal Corporation co-designed a Code of Conduct training that brought values to life. Over a day and a half, staff explored ethics and workplace behaviour through real-life scenarios, cultural storytelling, and hands-on activities - then shaped the Code in their own words, images, and symbols. The process built clarity, connection, and confidence - and ensured the team has a Code that’s lived, not just learned.
We don’t just facilitate conversations - we design them with purpose, strategy, and care. In under three minutes, our new video lifts the lid on what really happens behind the scenes at MosaicLab. It’s not just about what we do, but how and why we do it - and what makes our work different. Come take a look - this time, we’re the story.
Have a challenging issue to tackle but lack the resources for meaningful engagement? ML Giving is MosaicLab’s not-for-profit division and we’re here to help. We support emerging and under-served communities in fostering deeper conversations that drive real change. We believe everyone deserves a voice in shaping their communities. Learn how you can apply to work with us.
How do you bring stakeholders from across Australia together to shift how spiritual health is embedded in our healthcare system? MosaicLab partnered with the Spiritual Health Association to design and facilitate an engagement process that helped shape the country’s first National Model for Spiritual Care in Health. The model was piloted in 21 hospitals and health services, including a national health service. After the pilot, sites conducted audits to assess its impact on spiritual care, staff awareness, and patient experiences. The results were published in an evaluation report released in late 2024, offering key insights from this national initiative.
The City of Melbourne views affordable housing as crucial infrastructure for maintaining a liveable, inclusive, and prosperous city. With a projected shortfall of 23,200 affordable homes by 2036, immediate action is needed to address this long-standing issue. While there is broad community support for affordable housing, acceptance often wanes at the neighbourhood level. To tackle this, a People’s Panel of 39 diverse community members was established to represent local perspectives.
You want the best engagement supplier for the job, so it pays to have a critical eye when assessing that pile of proposals. The easy choice that appears to ‘tick every box’ isn’t always the right one. Here’s our guide to picking the best proposal, including red flags to look out for in the procurement process.
Get ready, facilitators, engagement professionals and deliberation devotees! Something big is coming. It’s a book. But not just any book. It’s THE BIG BOOK on facilitating deliberation. Our three directors have poured decades of experience, expertise and knowledge into every chapter and it’s all set for release in July.
Recruiting people for deliberative engagement costs time and resources. With more deliberations taking place and new rules in Victoria for councils about how they engage, organisations are undertaking multiple deliberations consecutively. We’ve teamed up with the newDemocracy Foundation to explore how to make the recruitment element more affordable and effective, developing a research note that explores solutions for streamlining this step.
Did you know we offer virtual and face-to-face training in engagement, facilitation, deliberation and conflict through our MosaicLab Academy? We’ve created a comprehensive guide packed with free resources and details on all our courses. We share rich insights and knowledge drawn from hundreds of real projects to deliver actionable learning that you can apply in your role or organisation. We love sharing our skills so others can build theirs!
Three of our most popular MosaicLab Academy training courses are coming to you live and online this August. Enrol now to experience Engagement Planning, The Art of Facilitation and/or Virtual Facilitation delivered in-person by MosaicLab facilitators. Plus, you could win a free (virtual) seat to one of these interactive sessions – valued at $395!
Today we’re responding to one of the most common engagement challenges nominated by the subscribers to our newsletter The Discussion. How to get internal buy-in and embed quality engagement across an organisation? We’ve got free resources, learnings-based tips and training courses to help you dial down this dilemma.
Fires, floods, a pandemic, wars and economic stress – humans everywhere are living through or witnessing a multitude of distressing events at once. It’s a time to connect with and support each other, even if we fear emotionally charged topics or feel uncertain how to approach them. Here are nine skills you can use in everyday conversations with family, friends and colleagues to help you and them process these events, bear heavy emotions and move forward together.
Effective facilitation requires proper planning, otherwise the canvas might be compromised before you get into the room. Download our free resource for the crucial first steps to facilitation planning and discover more about our Art of Facilitation online course. This is the third resource shared in our free MosaicLab Academy Taster Series.
