From April-July 2017, 35 randomly selected, everyday citizens came together to help Yarra Valley Water shape future services and prices.
The jury deliberated for more than 40 hours over five days across three months to address the remit, working together together to consider complex options and trade-offs, and challenge both their own assumptions and those of Yarra Valley Water.
In this case study we explore challenges, learnings, insights and more that can be considered when planning for future deliberative engagement processes.