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MosaicLab

Home
WHO WE ARE
About us
Our people
Our principles
Our Difference
Who we work with
Join our team
SERVICES
Engagement planning & design
Strategic advice
Workshop facilitation
Forums and summits
Deliberative engagement
Participant recruitment
Outrage, emotion & conflict
Training (MosaicLab Academy)
Engagement frameworks and policies
Auditing, evaluation and oversight
Leadership alignment
Team culture and collaboration
Engagement through change
Legacy building
OUR IMPACT
ML Giving
What our clients say
What participants say
Working with Traditional Owners
Contributions to the field
PROJECTS
Latest projects
Case studies
Engagement Process Reports
NEWS
RESOURCES
Free Lunch and Learn webinars
Free downloads
BIG BOOK of Facilitating Deliberation
Free videos
What is deliberative democracy?
Deliberative democracy resource hub
Deliberation Dictionary
Publications
Shop
Free newsletter - 'The Discussion'
CONTACT US
REGISTER FOR SESSION #5: PARTICIPATION & THE PANDEMIC (A DEBRIEF)
June 5, 2020
Free resources, Events - offerings - opportunities
Nicole Hunter
REGISTER FOR SESSION #5: PARTICIPATION & THE PANDEMIC (A DEBRIEF)
Nicole Hunter
June 5, 2020
Free resources, Events - offerings - opportunities

REGISTER FOR SESSION #5: PARTICIPATION & THE PANDEMIC (A DEBRIEF)

Nicole Hunter
June 5, 2020
Free resources, Events - offerings - opportunities
Continuous connections: Engagement in the time of COVID-19 - Free Webinar

PARTICIPATION & THE PANDEMIC (A DEBRIEF)

Grab your spot for our next session - places limited

Three months have passed since our engagement practice began being impacted by physical distancing restrictions. It’s been a roller-coaster ride for many in the sector, requiring adaption, strategic thinking and transition. So, what have we all learnt so far?

Every discussion is designed to help support you in your engagement practice, offering tips, resources, insights and more that you can apply to your projects and processes. Learn new skills and connect with engagement professionals around Australia and beyond as we explore our next topic in our ‘engagement in the time of COVID-19’ webinar discussion series.

 

In this session you will:

  • Gain insights into what we’ve learnt about engaging through a crisis - what’s worked, what hasn’t and what we should consider taking forward.

  • Experience an online, facilitated ‘debrief’ process that you can emulate or draw inspiration from in your next project.

  • Influence where we take the discussion series next, helping us to understand the engagement dilemmas you want us to tackle during future sessions.

“Innovative, fun and brilliantly pieced together.
60 minutes with a difference. Not to mention the great takeaways you provided.”
— SENIOR COMMUNICATIONS ADVISOR, VICTORIAN SCHOOL BUILDING AUTHORITY

JUMP TO REGO PAGE

“Thank you so much for sharing these resources. This is gold and so helpful!”
— ANA MARIA CLAVER, PROJECT MANAGER OXFAM INTERMON

The series has been designed to help engagement professionals to navigate and continue to engage in a rapidly changing world.

Much more than your standard ‘webinar’, these interactive, facilitated sessions are a chance to connect with other communications, engagement, planning and project management leaders and professionals. Together, we discuss your most pressing engagement challenges and opportunities, share resources and support you to meaningfully connect with your staff, stakeholders and communities.


Registrations now open - places limited*

JUMP TO REGO PAGE

PLEASE NOTE:
*Sessions are open to staff, managers and decision makers in organisations that are looking to host an engagement process (i.e. in the public and not-for-profit sectors). They are not designed for private sector consultants.


STAY IN THE KNOW

If you’d like to be the first to know about each of our upcoming sessions in this webinar series, subscribe to the Discussion, our regular e-newsletter.


 

Tagged: webinar, free resources, COVID-19, community engagement, digital engagement, online engagement, online facilitation, debrief workshop, online workshop

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As we wrap up 2025, we’ve been thinking about the people we’ve had the privilege of working with and the conversations we’ve been honoured to support over the last twelve months. We’re also looking forward, and we expect to see continual shifts in engagement practice in 2026. From AI becoming BAU for enabling more effective conversations to new ways to increase representativeness, shifts are underway. In this post, we share our standout stats for 2025, and a video previewing three of the big trends we think organisations should be thinking about for their engagement programs in the new year.

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Each year through ML Giving, we donate our time and skills to those doing powerful work in their communities. In 2025, we partnered with three groups working tirelessly to make a positive difference. From food relief and local emergency support through to technology for social justice, discover more about these three wonderful organisations, the work they do and the strategic workshops we were honoured to facilitate for them.

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DOWNLOAD OUR BIG BOOK FOR FREE
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We’re excited to share that our book, Facilitating Deliberation: A Practical Guide, is now free to download. Thanks to the generous support of Aviv Ovadya and the AI & Democracy Foundation, the digital edition is now openly available to anyone who wants to access this valuable resource. Here we explore why we’ve decided to release the book for free, and share a short video featuring our MosaicLab co-founders and book co-authors Nicole, Keith and Kim. They delve into what they love about the book and the impact they hope it has on deliberative democracy around the world.

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As Australia grapples with increasing polarisation, engagement processes face new challenges. Declining public trust, contested narratives, and diverging values can make even well-intentioned dialogue feel risky. Explore the do’s and don’ts of navigating polarisation to foster genuine, constructive conversations in contested and divided environments — and discover how to create space for honest, inclusive engagement that moves beyond entrenched positions.

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