what others are saying
feedback from organisations &
previous panellists
“ I wanted to pass on my appreciation to you and your team for the Weeds and Rabbits workshop and associated activities, and acknowledge the professionalism and your craft as facilitators.
The remit wasn't easy; however, your team was able to carry a democratic ideal and acknowledge the experience in the room, seamlessly advert technology failures; and facilitate a constructive debrief with some diverse opinions.”
Michael Reid
Program Manager
Established Invasive Species
DEPARTMENT OF ECONOMIC DEVELOPMENT, JOBS, TRANSPORT AND RESOURCES
“Your guidance, expertise and approach to facilitating both online process and at the face-to-face forum was outstanding, and it was evident in the quality and depth of engagement from the jurors.
We appreciate your commitment and flexibility through this project.”
Christian-Paul Stenta
(former) Principal Innovation Officer, Citizen’s Jury on Obesity
Project Manager
VICHEALTH
“(MosaicLab helped us to) bring different points of view and find a way to work together on issues with a variety of community members. (There was) a sense of fun, achievement and (a feeling) that we were all in it together.
Keith (MosaicLab co-founder) is great and helps us to steer a group to an outcome every time".
Paul Matthews
Executive General Manager, Communications & Stakeholder Engagement
VICROADS
“The online facilitation and instructions regarding what the session was about and how it was going to be delivered were really clear and made a difference for the participants (gave them confidence and the majority stayed with the session).
Outcomes for us included raising awareness internally of Engage@DELWP and what we are trying to achieve among the participants. Also, seeing that we could deliver online - now we will plan for more!”
Clare Murrell
Senior Project Officer, Engage@DELWP
DEPARTMENT OF ENVIRONMENT, LAND, WATER & PLANNING
“(The citizens’ panel process) enabled us to get a genuine feel for the concerns within the panel. The majority report produced by the panel heavily influenced the design of the precinct structure plan. The end result was a well balanced design that balanced most of the issues. It was a very intensive process and definitely worth doing.”
Kate Sullivan
(former) GM Environment and Development. Surf Coast Shire and current General Manager Strategy Systems and Environment
BARWON WATER
"(We needed a consultant that could) understand (and) appreciate our project's complex and controversial history. Keith’s (MosaicLab co-founder) extensive experience, skills and professional approach ensured that the engagement process was effective. He created a collaborative, constructive and cooperative process where all stakeholders and community representatives felt included and their input was valued."
Simon Lansdown
Manager, Community Engagement, Land Development Agency
ACT GOVERNMENT
“The best part of the (online strategy session) experience was the outputs - knowing that we will use them to build our road-map for returning to the workplace.
Outcomes for us included the beginnings of a plan for how we want to be as an organisation. We will progress this work …and build a plan for the next steps in returning to ‘the new normal’.”
Vicki Baker
Learning and Development Specialist
LAUNCH HOUSING
“Given that I have been in this space for some time and seen varying levels of competence, I wanted to acknowledge your great work and (the) positive feedback we received from the session.
I am more than satisfied that your team met the project brief and in fact knocked it out of the park! Thank you for your support and professionalism it was a pleasure to work with your crew.”
Andrew Burgess
Regional Partnership Coordinator, Grampians Region
REGIONAL DEVELOPMENT VICTORIA
“Nicole (MosaicLab co-founder) is very organised and has a fantastic ability to convert the project brief in an easy to understand road map with measurable outcomes at each stage of the project.
I have found her very flexible and easy to work with.”