lunch + learn free online training

ELEVATE YOUR ENGAGEMENT SKILLS FOR FREE!

Elevate your engagement skills for FREE with our Lunch & Learn online webinars. Tackle a tricky community engagement challenge and providing a jam-packed hour full of tips, learnings and resources.

You'll gain new skills you can immediately apply to your role, project or problem. These webinars are not only a chance to upskill, they're an opportunity to meet and connect with professionals all over Australia and beyond as you participate and learn together.

ENGAGEMENT HOUR OF POWER
FREE ONLINE TRAINING FOR THE ENERGY SECTOR

Thursday 18 July 2024 | 10am AEST

Registrations closed

Engagement in the energy sector is shifting. Operating in a complex environment and within the context of the energy transition, regulatory and customer expectations are changing. There are better ways to engage your customers and build trusted decisions, offer a better return on investment and result in improved outcomes that are more fair for everyone.

Gain expert insights & practical strategies

Save your seat for an exclusive, once-only session packed with ideas you can apply to your engagement challenges and strategic projects.

Gain tips and resources from MosaicLab directors and highly experienced facilitators Keith Greaves and Nicole Hunter who have extensive experience supporting organisations like yours to engage with more impact.
Network and connect with peers across Australia who are working to engage better around energy dilemmas.
Experience a live, facilitated online session full of interactivity and fun!

HEAR FROM OUR SPECIAL GUESTS

Hear insights from leaders in the sector as they share learnings from transformative, deliberative customer engagement journeys.

Lousie Baring
Customer Engagement Lead
Jemena Electricity Regulation

Michael Dart
Chief Customer Officer
Energy Queensland

Kate Hawke
Stakeholder and Engagement Manager
Ausgrid

ABOUT LUNCH & LEARN WEBINARS

WE SHARE OUR SKILLS SO THAT YOU CAN BUILD YOURS

We’re committed to enhancing community engagement practice everywhere, and our Lunch and Learn webinar series is designed to help others build their confidence and skills.

This series is part of our commitment to sharing and giving back by providing knowledge and resources.

who delivers the sessions?

Every session is facilitated by the experienced MosaicLab team of specialist engagement practitioners.

We bring more than 200 years of collective experience into each session.

We’ll draw on knowledge gained from the delivery of more than 500 community engagement projects, including 44 deliberative engagement processes.

WHo are the sessions for?

Whether you're a leader or a decision-maker, an engagement professional or a project manager, a communications expert or an engineer, these sessions are for anyone that wants to upskill in engagement practice.

Engagement skills apply to almost any role or project. Even if you’re not a community engagement professional or don’t have any previous experience in the field, you may be expected to work effectively with customers, communities, stakeholders or internal audiences.

Engaging with others can be even more challenging when the people you are working with are experiencing trauma or high emotion, and we’re living through a time where people are feeling more uncertain than ever before.

PLEASE NOTE: These sessions are open to staff and decision makers working for or leading organisations that host or sponsor engagement processes. They are not designed for private, professional engagement consultants or facilitators.

Free - online - One hour - tough topics tackled - takeaway tips
insights and resources - CYO (choose your own) catering

participant REFLECTIONS

“High level of professionalism, interspersed with friendly, personal inclusion. Engaging, excellent pace, information-packed and so useful!! ”

— Participant

“I thought you packed a lot into an hour, gave us a good balance of information and then a chance to talk it through. Really engaging presentation.”

— Participant

“MosaicLab presented a comprehensive, informative, engaging session that had time to interact with attendees but also kept an excellent pace of informing us. This was not another gab-fest. There was nugget after nugget of useful information.”

— Participant